Among the Clouds

Change is the essence of progress and as the tech world evolves, so do I.

My Cumulus

I am a seasoned technical expert specializing in Microsoft 365 and holding a deep understanding of Microsoft Azure. While my technical know-how and experience are certainly assets, what truly sets me apart is my commitment to holistic growth. My broad knowledge base is a testament to my curiosity and willingness to delve into various domains to craft well-rounded solutions. Pair this with my innate ability to swiftly grasp new concepts, and you have a professional who is ready to tackle any challenge.

In the world of bits and bytes, human interaction remains paramount. Exceptional soft skills are my secret weapon for fostering collaboration and ensuring the seamless integration of technical solutions into real-world business contexts. Whether it's communicating complex ideas to non-technical stakeholders or leading cross-functional teams to success, my ability to create strong interpersonal relationships shines through.

Edu & Certs

Boise State University

Advanced Technical Certificate

COMPTIA

A+ Certicficate

Crestron

DM Certified Designer
Crestron Core

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My Experience.

Migration, deployment, and administration of Microsoft 365 Suite in a directory synced environment. (Azure, Azure AD, Exchange, Endpoint Manager (Intune), SharePoint, Teams, Teams Calling/Direct Routing and OneDrive).
Deployed and managed cloud security platforms, such as Proofpoint, Microsoft Defender and Purview.
Deploying and Maintaining Azure subscription resources (storage accounts, DNS, IAM, Conditional Access, Azure AD Connect)
Deployment and administration of additional MDM technologies including VMware Workspace One, Apple Business Manager (ADE/DEP/VPP), and Android Enterprise in a corporate and BYOD environment.
Designing and Deployment of various automation and/or tasks using Powershell.
Created Technical Documentation for technical and non-technical staff utilizing text and video platforms.

Administration of Windows servers, including multiple Microsoft SQL databases, SQL reporting services, Active Directory/Group Policy, WSUS, IIS, Hyper-V, and Windows file share services.
Managing communications such as Sharepoint and Google Workspace
Designed, installed, and managed a Cisco based network including internal and pubic WIFI access.
Maintained and programed an enterprise grade Crestron control system for AV and lighting.
Managed a multi node Mitel Phone system that utilized analog, digital and IP based phones.

Serviced and maintained Windows based servers, POS, and end user machines.
Managed disaster recovery procedures and backup operations.

Observed, trained, and lead employees to provide an outstanding customer experience.
Provided conflict resolution with escalated customers.
Specialized duties included assisting onsite IT to provide technical support of POS and end user PCs.

Resolved client issues on Windows and Mac PCs.
Built and upgraded PCs to suit client needs.
Provided expert knowledge to clients and staff to assist in technology purchases.

Projects

What I've Done.

A techs world is everchanging and our works can't always be directly shown, but below are small number of distict projects that highlight my proficiency in varios aspects of IT Infrastructure and Microsoft 365.